PRODUCTION SUPPORT
Location: , Rhode Island
Description: The Judge Group is employing PRODUCTION SUPPORT right now, this vacancy will be delegated in Rhode Island. For detail informations about this vacancy opportunity please give attention to these descriptions. Sr. Production Support Analyst
The Judge Group is searching for a Senior Production Support Analyst who will be responsible for the production support of both custom and package application! s. An analyst in this role is self-managing, is able to work fairly independently, and has strong multi-tasking abilities. Other responsibilities include, but are not limited to, problem recognition, research, isolation and resolution steps, and scripting (SQL and VBS). This role requires familiarity with standard concepts, practices and procedures for troubleshooting and identifying issues and their root cause. The Senior Production Support Analyst role is considered a stepping stone towards a developer position so an emphasis on technical skill acquisition is expected.
ESSENTIAL JOB FUNCTIONS*
- Application Support
- Production Fixes
- Adhoc query writing
- Assist users with job submission requests and problem resolution. Communicate with users to determine their output/report needs; schedule jobs to meet users needs; alert users to problems and help develop best/alternative solution to maintain timely job flow.
- Work ! with IT development team in production code deployment
- Execution of pre-defined tasks
- Additional administrative support functions when needed
Preparation, Knowledge, Previous Experience:
- 2+ years in computer operations or similar experience
- Experience with troubleshooting application and database issues
- Experience working closely with other groups within IT (ex. Development, Infrastructre, etc)
- SQL Server / Stored Procedures / Query Writing / DTS
- Oracle / Query Writing
- VBS
- Knowledge of programming languages, including .Net, Java, VB6 a plus (not required)
- Familiarity with issue tracking software
- Bachelor of Science, equivalent degree in a technical area (preferably computer science or engineering), or adequate relevant work experience.
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If you were eligible to th! is vacancy, please email us your resume, with salary requirements and a resume to The Judge Group.
Interested on this vacancy, just click on the Apply button, you will be redirected to the official website
This vacancy will be opened on: Tue, 23 Apr 2013 02:30:01 GMT