Bankruptcy Assistant Manager
Location: Warwick, Rhode Island
Description: RBS Citizens Financial Group is employing Bankruptcy Assistant Manager right now, this job will be designated in Rhode Island. More details about this job opportunity kindly see the descriptions. Job Description
Job Title: Bankruptcy Assistant Manager Job ID: 390601 Location: Warwick, RI Full/Part Time: Full-Time Regular/Temporary: Regular Re! turn to Previous Page Responsibilities The Rhode Island Bankruptcy Debt Management Team is responsible for ensuring all bankruptcy loans are set up timely and efficiently to avoid any sanctions or penalties to the company. The Assistant Manager is responsible for monitoring all bankruptcy processes including workflow, metrics, attorney selection and maintaining updated bankruptcy rules and guidelines. Additional job duties include ensuring that state and federal guidelines are complied with regarding the delinquency and bankruptcy processes. The Assistant Manager will act as the back-up to Bankruptcy Manager when the Manager is not available and needs to be available when required to attending state or federal court hearing. The RI Bankruptcy Team has adopted Lean principles in which the candidate will be expected to follow. Related job functions: Provide one on one coaching and feedback opportunities to staff. Prepare and conduct performance reviews on a regular basis incl! uding career path development. Utilize operational reporting t! o monitor and manage daily work flows and account volumes. Meets and/or exceeds all supervisory goals and objectives as defined by departmental standards. Insure all escalated customer issues are resolved within policy guidelines. Monitors team members job performance utilizing a variety of techniques (Call Monitoring, Process Confirmations, Huddle Boards, Reporting). Insure proper coverage of critical job functions. Conduct interviews for job candidates. Assist with developing and executing strategies to meet or exceed departmental goals. Qualifications Required: High School or Equivalent (GED)Preferred: Bachelor Degree or 3 years of experience; Banking/Collection&Bankruptcy Laws3 years Coaching and Development of colleagues, vendors, and or AttorneysPeople management and leadership skills.Knowledge of consumer and commercial banking requirements including Federal/State bankruptcy laws (e.g. Fair Debt Collection Act, Privacy Act, Fair Lending).Excellent oral communications! ; counseling and persuasion skills.Math aptitude.Excellent organization skills.Make independent decisions and exercise sound judgment.Organized work habits.Ability to perform in a production environment and meet monthly operational metric goals.Excellent analytical skills.Proficient computer skills.Ability to motivate in a competitive, repetitive and stressful environment. Hours and Work Schedule Hours per Week: 40 Work Schedule: Monday-Friday 8:00AM-5:00PM Equal Employment Opportunity It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state and/or l! ocal laws. 390601
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This job will be opened on: Sat, 13 Oct 2012 13:23:35 GMT
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